RSA - Responsible Service of Alcohol

Responsible Service of Alcohol
RSA Course Sydney
RSA Training Course
NSW RSA

Responsible Service of Alcohol (RSA) Course Outline

We offer daily RSA Sydney courses for just $110 at our Sydney City, Parramatta and Chatswood Training centres. Price includes the OLGR Interim certificate & competency card. Employers in New South Wales require a NSW RSA certificate as a pre-requisite for employment.

RSA Course Sydney

OLGR Competency Card

What is RSA?

In New South Wales, it's a requirement of the Office of Liquor, Gaming and Racing (OLGR) that anyone working within a licensed alcohol-serving venue hold a NSW OLGR approved RSA Comeptency Card

 

Course Summary

  • Duration: Six hours
  • Accreditation: NSW OLGR approved RSA course
  • Validity: NSW RSA certificates expire after five years
  • Course locations: Sydney City, Parramatta, Chatswood
  • Course fee: $110

NSW Office of Liquor Gaming and Racing Approved

Hospitality Training Australia is a registered with the NSW Officer of Liquor Gaming and Racing for Responsible Service of Alcohol courses. 

What to Expect

Information on Competency Cards and the RSA Course outline

  1. On the day of your RSA course you'll be expected to provide proof of identification documents, such as a passport or drivers licence
  2. During the RSA course you'll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods
  3. Towards the end of your RSA course our trainer will ask you to sit a theory assessment task comprised of short written answers and multiple choice questions
  4. Within 48 hours of succesfully completing your RSA course you'll receive a temporary Interim Certificate via email. This will allow you to work in a NSW licensed venue for up to three months
  5. Within the the next three months, you'll need to visit an Australia Post Outlet to apply for a NSW OLGR Competency Card. There are no additional fees associated with obtaining your competency card. Learn more about getting your Competency Card.

Course Fees

The fee to complete our New South Wales RSA course is $110. This fee incorporates all learning materials, such as:

  • RSA course attendance
  • RSA interim certificate issuance

These fee include all course materials and certificates. You will not need to pay anything else. 

Payment Options

Course Outline

Our RSA Sydney course covers key alcohol legislation-related components, such as:

  • Responsible management of intoxicated persons
  • Alcohol-related harm
  • Service of alcohol in a responsible and safe manor
  • Key alcohol-related legislation in NSW

 

 

Comments

Hi.I went to a post office on

Hi.I went to a post office on 27th, July for a RSA certificate. They told me that i will get it in 3 weeks later but I haven't been gotten until now. it will be 4 weeks tomorrow. Please reply me with right answer. Thank you.

I want to cancel my booking

I want to cancel my booking on 16aug. for RSA.

thank u.

Hi, I would like to enrol for

Hi, I would like to enrol for RSA but do I also get Statement of Attainment for SITHFAB201 Provide Responsible Service of Alcohol Nationally Recognised? Thanks.

I want to cancel my booking

I want to cancel my booking next Sunday.
Can I cancel the booking?
How should I do?

Hi Fueta I'm sorry to hear

Hi Fueta

I'm sorry to hear that! You're welcome to call our team on 02 9281 4111 or respond to your booking confirmation email.

Let me know if you need more help.
-Will

I booked RSA course. I booked

I booked RSA course. I booked next Sunday course. But I want to cancel the course.
Can I cancel the course?

Hi Fueta To cancel a course

Hi Fueta

To cancel a course you'll need to contact our training team on (02) 9281 4111.

Thank you!

- Will

Hello, basically myself and

Hello, basically myself and my boyfriend have been offered to travel Australia with a company which will involve serving alcohol. We both hold a NSW Competency card, I know that you can get a National RSA but have tried searching online and can not find out how we would go about doing this. Can we do it online? Will we need to take another class? Is there a fee and if so it is the same $110 that we paid for the NSW RSA?

If you could get back to me that would be very helpful!

Thank you!!
Danni

Hi Danni This is a pretty

Hi Danni

This is a pretty in-depth area and it's understandable that you're a little lost. Here's a broad picture on how RSA works on a cross-state basis.

In Queensland, Western Australia, South Australia, and Northern Territory individuals working in a licensed alcohol-serving venue are required to complete a course known as SITHFAB204 Provide Responsible Service of Alcohol. This course is a nationally accredited Unit of Competency, however it's not recognised by the NSW OLGR, nor the other states / territories not mentioned above.

Victoria, Tasmania and New South Wales each have their own individual RSA course, so you'll need to complete a different course for each of these states.

So in your specific situation, you would need to complete the national unit – SITHFAB204 Provide Responsible Service of Alcohol, along with the Victorian RSA and Tasmanian RSA.

We have a Victorian department that can help you out with the VIC RSA course - www.hosptrain.vic.edu.au

Hope this helps!

- Will

Hi. I just wonder what if I

Hi. I just wonder what if I failed the test? Could you support till I passed? or need to pay extra fee?

Hi Satoshi Our trainers are

Hi Satoshi

Our trainers are dedicated to supporting our students through all elements of our RSA course. With that in mind, should you not meet the requirements for your course, you will be allowed an additional free sitting.

Hope this helps!
- Will

Hey, I did my RSA in NSW on

Hey, I did my RSA in NSW on 16/11/11 and I only have the Statement of Attainment, do I need to take the RSA again to get what I need?

Thanks.

Oh lame! Should have been

Oh lame! Should have been more organised 4 years ago.

Thanks for your help Will!

Not a problem!

Not a problem!

Hi there! Based on what

Hi there!

Based on what you've told us you will need to obtain a NSW OLGR Competency Card by completing another RSA course.

A Statement of Attainment is awarded for successful completion of a nationally accredited Unit of Competency. The NSW RSA course is in a world of its own and awards a state-recognised qualification known as an RSA Competency Card.

To obtain your competency card you will need to complete a new RSA course, in NSW, with an approved provider.

You can learn more about the lifetime of paper certificates and the difference between a Statement of Attainment vs a Competency Card by visiting this page - http://www.olgr.nsw.gov.au/courses_home.asp

Hope this helps!
Will

Hi, I just booked a class and

Hi, I just booked a class and then realised that I provided a slightly wrong address. How can I change it?
Thanks a lot.

Hi There, That's not a

Hi There,

That's not a problem. You're welcome to call our team on (02) 9281 4111 to discuss the change, or alternatively you can amend your address on the day of your course.

Hope this helps!
- Will

Hi good day,i just want to

Hi good day,i just want to ask if i can take and study the RSA course even im not yet permanent residence but i had 3months extension but before my visa expired we going to apply for a partner visa...and how long the course take!??? Thanks hope to hear from you!!!!

Hi there, That's not a

Hi there,

That's not a problem at all. NSW RSA courses are open to the general public – so your current residency status won't impact your choice to study this course.

As for the duration, this course takes around six hours to complete and courses are available every day at our Sydney Training Centre and frequently at both our Parramatta and Chatswood Training Centres.

Phone 02 9281 4111 to book today.

Hope this helps!

- Will

Hi I have secured a job at

Hi I have secured a job at Perisher Blue snow fields and need a NSW RSA.I live in Melbourne can you advise me how I can obtain this certificate .Regards Ross

Hi there, Unfortunately to

Hi there,

Unfortunately to obtain an RSA in NSW you must attend a classroom to obtain your certificate before registering for your NSW Competency Card

Hope this helps!

- Will

Hi, I did RSA course last

Hi,

I did RSA course last Friday MArch 13. I have not received my interim certificate

Hi, if I were to do an RSA

Hi, if I were to do an RSA course, would I be able to start working with alcohol 3 days later? or would it take a lot longer for the card to be sent out? if so, is there a temporary alternative like a certificate or something we can use until the card is recieved?

You will receive your RSA

You will receive your RSA Interim Certificate the next business day and this is valid to work for 90 days, before this you need to go to Australia Post for your photograph and they send out your Competency Card that is then valid for 5 years

Hi I will be traveling

Hi I will be traveling overseas and looking to work also. Will the RSA be valid in the UK and/or in Europe? And if not could you direct me to the correct information I need to have

Thanks

Hi you don't need to have a

Hi you don't need to have a license to serve alcohol in the UK or anywhere in Europe.

The NSW RSA is only valid in

The NSW RSA is only valid in New South Wales and I am not sure what is required in the UK sorry

Hi. Am I able to complete the

Hi. Am I able to complete the RSA course even though I am still 17? Thanks.

Hi there, Absolutely. You

Hi there,

Absolutely. You can complete an RSA course at the age of 17 – you just can't work in a licensed venue until the age of 18.

Hope this helps!

- Will

Hi there. I already done the

Hi there.
I already done the course for the RSA but my certificate expired on september last year and I didn't take my Competency Card. Can i still get RSA again?

Hi Soyun, Not to worry. You

Hi Soyun,

Not to worry. You can still apply for a competency card even though your interim certificate has expired.

We've put together some information to help you with applying for a competency card through Australia Post.

http://www.hosptrain.nsw.edu.au/sydney/about-us/student-handbook/rsa-competency-cards

Feel free to give our team a call if you need more help.

Hope this helps!

- Will

Do you have to book online?

Do you have to book online? Or can you book before class starts in person?

The best option is to book

The best option is to book online prior to your course.

Our classes fill up quickly and we'd hate for you to miss out.

When booking online, you can select 'Pay on the day', so you won't have to pay any upfront fees until the day of your course.

Hope this helps!

- Will

Hello i passed my RSA and got

Hello i passed my RSA and got a certificate that said i had until May 1st to work then i needed a card, i went travelling and didnt get the card can i still use that certificate, ALSO in cases of ID for my 100 points can i produce a bill and insurance documents from my mobile phone?

Yes you can still apply for

Yes you can still apply for the card as the expiry date on your certficate is for working purposes only. Make an appointment with Australia Post to have your photo taken and take your certificate and ID. 100 points ID and how to obtain it can be found on the back of your Interim Certificate. Then Australia Post /OLGR will forward your Competency Card valid for 5 years withing a couple of weeks.

Is there an age limit? The

Is there an age limit? The signing up form does not go back beyond 1951. IS there a reason for this?

Hi, I did my RSA in February

Hi,

I did my RSA in February 2008 and expires in June this year. Do I have to sit for a class of 6 hours again to get the competency card? How much does it cost me for that?

Yes the only way you can

Yes the only way you can achieve your NSW Competency Card is by attending an OLGR approved RSA class such as ours. The cost is $110.00 and includes the coct of your Competency Card. Check our website for class and dates, and we also offer the course at our Sydney, Parramatta and Chatswood Training Centres

Hi there. I already done the

Hi there.
I already done the course for the RSA but my certificate expired on February this year and I didn't take my Competency Card. Can I do the test online instead of repeat the class?
Thank you.

The RSA online is no longer

The RSA online is no longer available in NSW due to Government changes. If you dont have your COmpetency Card you can still go to Australia Post and have the photo taken for the card. You just cannot work until the card has been received. In order to work immediately you would need to come to a class and sit the day again.

Hi, are certificate RSA

Hi, are certificate RSA online and classroom the same? What are the differences other than cost? I would like to choose whichever is the easiest.

Hi, i have a victorian RSA,

Hi, i have a victorian RSA, will it be valid in sydney?
thnaks

Unfortunately not. In NSW you

Unfortunately not. In NSW you are required to attend an RSA class as in NSW we issue an Interim Certificate valid for 90 days but before this time is up you must make and attend an appointment with Australia Post to have your photo taken and Identity proved so they can issue your NSW Competency Card valid for 5 years.

Hey, does the $95 for RSA

Hey, does the $95 for RSA include the $70 fee for the photo ID card that you get from an Australia Post office

Yes it does include the ID

Yes it does include the ID Card (NSW Competency Card) valid for 5 years

Hi, what is a competency

Hi, what is a competency card? Does this tell you that you have completed your RSA? or is the RSA certificate and competency card two different things? Also does your rsa expire in 5 years or less?

When you complete your RSA

When you complete your RSA you receive an Interim Certificate that is valid for a 90 days. Within the 90 day period you need to book an appointment with a participating Post Office and take your 100 points of ID and they will take your photo. Within 3 weeks the OLGR send out your NSW Competency Card and this is valid for 5 years.

Hi, My RSA & RCG expired in

Hi,
My RSA & RCG expired in June this year.
Can I take the test online today?
I have a job lined up but they said I need to have my RSA and RCG updated and that I could do it online.
Can I do it online through you guys and get my certificate emailed to me in the next couple of days or do I need to go and sit it in a class?
I'm from Wollongong, NSW and have 2 kids under 2 years old so it would be perfect for me to do it online if possible.
Thanks.

Hi Lauren, At the moment the

Hi Lauren,

At the moment the RSA is available online but as yet the Government has not approved RCG online so you do need to come to a classroom. If you complete your RSA online and send us your ID documents by midday we will send your certifcates that day, if it is received after midday the certificate is sent the following day. If you have any further questions let us know.

Hey I've already recently

Hey I've already recently done an RSA course there and I'm interested on doing more, I've only recently discover your package on "Package (RSA, RCG, FSH, Coffee, Bar & Waiter)" for $480. I Originally plan do to all these from the start but cannot because of my unstable finance income and time/date schedule. Is is possible to get this package or close to this package on a schedule that works for me. If so fill me in with the details.

From Josh

PS I've sent this msg via email as well.

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Barry is a highly experienced RSA and RCG trainer having been in the industry for many years. Barry works for us at both our Sydney Training Centre and our Parramatta Training Centre. Courses Barry Te...

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