RSA - Responsible Service of Alcohol

Responsible Service of Alcohol
RSA Course Sydney
RSA Training Course
NSW RSA

Responsible Service of Alcohol (RSA) Course Outline

We offer daily RSA courses and evening (4pm start) Monday and Thursdays at our Sydney Training Centre and regularly at our Parramatta and Chatswood Training centres for just $110.00. Price includes the NSW OLGR Interim certificate & competency card. Employers in New South Wales require a NSW RSA certificate as a pre-requisite for employment.

RSA Course Sydney

OLGR Competency Card

What is RSA?

In New South Wales, it's a requirement of the NSW Liquor, Gaming and Racing- Justice (OLGR) that anyone working within a licensed alcohol-serving venue hold a OLGR approved our RSA Comeptency Card

 

Course Summary

  • Duration: Six hours
  • Accreditation: NSW OLGR approved our RSA course
  • Validity: NSW RSA certificates expire after five years
  • Course locations: Sydney City, Parramatta, Chatswood
  • Course fee: $110

Locations

  • Chatswood - Level 7, 1-5 Railway Street, Chatswood (South Tower)
  • Parramatta - Level 1, 11 Aird Street, Parramatta (Metro House)
  • Sydney - Level 6, 770 George Street, Sydney (Entrance Barlow Street)

NSW Office of Liquor, Gaming and Racing- Justice

Hospitality Training Australia is registered with the NSW Officer of Liquor Gaming and Racing for Responsible Service of Alcohol courses. 

What to Expect

Information on Competency Cards and the RSA Course outline

  1. On the day of your RSA course you'll be expected to provide proof of identification documents, such as a passport or drivers licence
  2. During the RSA course you'll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods
  3. Towards the end of your RSA course our trainer will ask you to sit a theory assessment task comprised of short written answers and multiple choice questions
  4. At the Sydney Training Centre Monday through to Friday if  succesfully completing your RSA course you'll receive a temporary Interim Certificate on the day other wise it will be received via email fro OLGR. This will allow you to work in a NSW licensed venue for up to 90 days
  5. Within the the next three months, you'll need to visit a participating Service NSW to apply for a NSW OLGR Competency Card. There are no additional fees associated with obtaining your competency card. Learn more about getting your Competency Card.

Course Fees

The fee to complete our New South Wales RSA course is $110. This fee incorporates all learning materials, such as:

  • RSA course attendance
  • RSA interim certificate issuance
  • RSA Competency Card from Services NSW

These fee include all course materials and certificates. You will not need to pay anything else. 

Payment Options

  • Pay on the day - Cash / Eftpos (Sydney and Parramatta only, Chatswood has no Eftpos)
  • Over the phone credit card - (02) 9281 4111
  • Secure online payments
  • Invoicing options for businesses - info@hosptrain.nsw.edu.au

Course Outline

Our RSA course covers key alcohol legislation-related components, such as:

  • Responsible management of intoxicated persons
  • Alcohol-related harm
  • Service of alcohol in a responsible and safe manor
  • Key alcohol-related legislation in NSW

 

 

 

Enrol Now

Book your spot online using the "Book Now" button below...

Comments

I was just wondering if we

I was just wondering if we need any identification with us for the course. And also I booked for the course on Thursday the 8th Dec but I still haven't received a confirmation email. But the money has been withdrawn from my account. Any help would great

I was just wondering if we

I was just wondering if we need any identification with us for the course. And also I booked for the course on Thursday the 8th Dec but I still haven't received a confirmation email. But the money has been withdrawn from my account. Any help would great

I was just wondering if we

I was just wondering if we need any identification with us for the course. And also I booked for the course on Thursday the 8th Dec but I still haven't received a confirmation email. But the money has been withdrawn from my account. Any help would great

I was just wondering if we

I was just wondering if we need any identification with us for the course. And also I booked for the course on Thursday the 8th Dec but I still haven't received a confirmation email. But the money has been withdrawn from my account. Any help would great

I was just wondering if we

I was just wondering if we need any identification with us for the course. And also I booked for the course on Thursday the 8th Dec but I still haven't received a confirmation email. But the money has been withdrawn from my account. Any help would great

I was just wondering if we

I was just wondering if we need any identification with us for the course. And also I booked for the course on Thursday the 8th Dec but I still haven't received a confirmation email. But the money has been withdrawn from my account. Any help would great

Havent got my interim

Havent got my interim certificate in the mail yet, i last checked saturday however that was 60 hours after i did my rsa course. and the guy said you would receive it 24 hours or abit more to receive it. I was just wondering if anyone can check that it has been sent.

ITFE36161 (ID)

Hello, I am wondering about

Hello, I am wondering about the refund rull.

27,11,2016,Sun I made a booking for the RSA course.

However, I couldn't participate for that.

Because, I was so sick, I have a certification from medical center.

Please let me know how I can make a booking again.

Thank you.

Hello, I booked a course for

Hello, I booked a course for Thursday(20/10) evening, but need to cancel it. No payment has been made. Please cancel my booking under name Adele V. Thank you.

Hello. Yesterday passed the

Hello.
Yesterday passed the test, got my interim certificate.
Instead of Mr Serhii Diachenko, I have Miss Sehii Diachenko. Pretty sure, in questionnaire I put it all correctly.
Can i get another one but correct?

Hi Serhii I am truly sorry

Hi Serhii

I am truly sorry for that mistake...Unfortunately we cant change it on our end..I have spoken to the trainer he had advised me that when you apply for your rsa card you can get that fixed..give the service of nsw a call here is their number 137788 just to double check that if not you can go on the olgr website and down load the amendment form and send it to them... Once again truly sorry for any inconvenience...

Ok, got it. Just worried, how

Ok, got it. Just worried, how I can work with wrong interim certificate untill i get my rsa card.

can i cancel my booking,

can i cancel my booking, sorry?

Hello, I am interested in how

Hello,
I am interested in how long do you need to wait for getting a card when I've passed the exam?
Regards,
Anna

I want to cancel my

I want to cancel my booking
Submitted by Mei
I want to cancel my booking on Sunday.
Can I cancel the booking?
How should I do?

I have completed and passed

I have completed and passed my RSA exam on 2/10/2016. My student id is ITFE25945 but i haven't got any email.
please, i need help asap.

I have completed and passed

I have completed and passed my RSA exam on 2/10/2016. My student id is ITFE25945 but i haven't got any email.
please, i need help asap.

I have completed and passed

I have completed and passed my RSA exam on 2/10/2016. My student id is ITFE25945 but i haven't got any email.
please, i need help asap.

Hi, Ive done my RSA course on

Hi,

Ive done my RSA course on the 25th September 2016.
But i havent got the certificate yet in 24 hours.
My ID is ITFE25395.
Need your help as soon as possible.

Thank you

Hi, I've done the RSA course

Hi, I've done the RSA course on Saturday morning and still haven't got anything in my email. I need the interim certificate ASAP, my student I'd is ITFE25271. Cold you please tell me how long it's gonna take? You said I'don't have by Monday at the latest!!!!

Hi, I've done the RSA course

Hi, I've done the RSA course on Saturday morning and still haven't got anything in my email. I need the interim certificate ASAP, my student I'd is ITFE25271. Cold you please tell me how long it's gonna take? You said I'don't have by Monday at the latest!!!!

Hi I was wondering if your

Hi I was wondering if your rsa is recognised across all of Australia or if it is just strictly nsw

Thankyou for your time

Hello I have made the booking

Hello I have made the booking for my rsa course , I ve booked for tomorrow and monday because I dont know if my online booking actually worked. I never got an e mail confirmation and It keeps asking for my credit card details, I never chose to pay by card. Please answer me back asap, I dont know if i have to show up tomorrow or not.

Hi I just made booking RSA

Hi
I just made booking RSA and RCG
but I only got the confirmation mail of RCG.

I just want to know my booking of RSA has been successful.

also the payment has been made as well.

I will lookforward the reply. thanks

Hello, I just made booking,

Hello,
I just made booking, but when I tried to make the payment there was an error. Now I'm trying to do it again but it wont accept my email. What can I do? and can I change the location?
Thank you in advance for the answer.

Hello. I would like to know

Hello. I would like to know if I can do RSA course tomorrow (30/07) in Chatswood?
Thanks

Hi Ana if you check the

Hi Ana if you check the website for all available dates at our 3 Training Centres this should provide the information you require

zzz

zzz

Hi I want RSA certificate for

Hi

I want RSA certificate for getting job. As you have mentioned that we should join the training which you set as on your date and time. How long this training will go as i am mum so can't get long term?
Thanks
Dyna

my friend with limited

my friend with limited English did the course Monday and wants to be able to get all the answers right however the "all the course notes " seemed to be the booklet of questions to be answered. To understand and be able to answer all the questions a copy of the speakers notes with written explanations/answers is needed Can you e mail asap some written information to enable a successful result to be achieved Sat 23rd

my friend with limited

my friend with limited English did the course Monday and wants to be able to get all the answers right however the "all the course notes " seemed to be the booklet of questions to be answered. To understand and be able to answer all the questions a copy of the speakers notes with written explanations/answers is needed Can you e mail asap some written information to enable a successful result to be achieved Sat 23rd

Sd

Sd

Hi it has been 5 days since i

Hi it has been 5 days since i did the course and i havent got an email or anything

I needa at least a certification paper to show m6 boss

Please im waiting thanks

Hi There....during the course

Hi There....during the course and in the booklet we give you several times the email address you will need to write to with your details so that we are then able to visit the OLGR website and download your certificate separately then email it to you. if you cannot find it or have thrown the book away call us at the office

Hi If I will booking NSW RSA

Hi
If I will booking NSW RSA on Sun 21/06 at 9:30-4:00. is it in time can I taking course?

Hi I misplaced my rsa card.

Hi
I misplaced my rsa card. How do I go about getting a new one ?

Hi, I've completed my RSA &

Hi, I've completed my RSA & RCG course a year back but I never recieved a letter in the mail to take a photo at the post office.. I have the certificate that I've completed it in my email. I was wondering if I'll have to re-do the whole two course again?

If you take your certificates

If you take your certificates to a Service NSW outlet they should still be able to produce your card you are just not legally allowed to work until you receive this card, I would ring the OLGR on 99950894 first just to check it is still valid for use to obtain the card

Hi guys was just wondering ,

Hi guys was just wondering , ive got to change my address on my card and also got to get a replacement card , if I change my address will they just send me another card with the address on it , so I wont have to get a new one or do I still have to fill out both forms to get a replacement?? Thanks in advice :)

Hi Brayden Cards are

Hi Brayden

Cards are organized through Services NSW so you would need to contact them

I want to get a completed

I want to get a completed paper from my e-mail please.

Hi I completed my RSA course

Hi I completed my RSA course in September and on the certificate I could use it until December, I didn't actually need the RSA certificate as a got a café job, so I didn't apply for the card. Just wondering if it is to late to apply for it now

When is the minimum age you

When is the minimum age you are able to do the RSA course? I am 16 and am looking for it as a qualification for later on.

Hi. I did the course last

Hi.
I did the course last Monday (and passed) but I haven't received anything yet. When can I expect to receive my certificate??

Hi. I already had RSA course

Hi. I already had RSA course in 28th of Janunary.
But I haven't get my temporary RSA certificate.
I passed the test at the end of the course.
I will wait for your prompt response via e-mail.
Thanks.

Hi, I completed and passed my

Hi, I completed and passed my RSA. I have received my certificate but am now moving to cairns. In 6 months time I will be moving back to Sydney, am I able to still get my photo card in 6 months time?? Thanks

You will need to contact NSW

You will need to contact NSW OLGR for this

Hi there, I would like to do

Hi there,

I would like to do the RSA course tomorrow. There is still place for me ?

Thank you for your answer.

Hi, I am wondering how

Hi,

I am wondering how difficult this course is? What percentage of students actually pass it?

For students who fail, what is the cost? I presume students who fail do not have to pay full price because there would be no $70 fee payable to the Govt for their ID card.

Can you please confirm the cost for a student who fails the course and let me know if there is a discount for subsequent retries until they pass?

Thanks.

Hi, i did the RSA on may 2015

Hi, i did the RSA on may 2015 and i supossed to take my competency card until august 2015. I didn't take it in that period and bow my certificate is expired. What can I do if I want to get my competency card?
Thanks!

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Barry is a highly experienced RSA and RCG trainer having been in the industry for many years. Barry works for us at both our Sydney Training Centre and our Parramatta Training Centre. Courses Barry Te...

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