RSA - Responsible Service of Alcohol

Responsible Service of Alcohol
RSA Course Sydney
RSA Training Course
NSW RSA

Responsible Service of Alcohol (RSA) Course Outline

We offer daily RSA courses and evening (4pm start) Monday and Thursdays at our Sydney Training Centre and regularly at our Parramatta and Chatswood Training centres for just $110.00. Price includes the NSW OLGR Interim certificate & competency card. Employers in New South Wales require a NSW RSA certificate as a pre-requisite for employment.

RSA Course Sydney

OLGR Competency Card

What is RSA?

In New South Wales, it's a requirement of the NSW Liquor, Gaming and Racing- Justice (OLGR) that anyone working within a licensed alcohol-serving venue hold a OLGR approved our RSA Comeptency Card

 

Course Summary

  • Duration: Six hours
  • Accreditation: NSW OLGR approved our RSA course
  • Validity: NSW RSA certificates expire after five years
  • Course locations: Sydney City, Parramatta, Chatswood
  • Course fee: $110

Locations

  • Chatswood - Level 7, 1-5 Railway Street, Chatswood (South Tower)
  • Parramatta - Level 1, 11 Aird Street, Parramatta (Metro House)
  • Sydney - Level 6, 770 George Street, Sydney (Entrance Barlow Street)

NSW Office of Liquor, Gaming and Racing- Justice

Hospitality Training Australia is registered with the NSW Officer of Liquor Gaming and Racing for Responsible Service of Alcohol courses. 

What to Expect

Information on Competency Cards and the RSA Course outline

  1. On the day of your RSA course you'll be expected to provide proof of identification documents, such as a passport or drivers licence
  2. During the RSA course you'll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods
  3. Towards the end of your RSA course our trainer will ask you to sit a theory assessment task comprised of short written answers and multiple choice questions
  4. At the Sydney Training Centre Monday through to Friday if  succesfully completing your RSA course you'll receive a temporary Interim Certificate on the day other wise it will be received via email fro OLGR. This will allow you to work in a NSW licensed venue for up to 90 days
  5. Within the the next three months, you'll need to visit a participating Service NSW to apply for a NSW OLGR Competency Card. There are no additional fees associated with obtaining your competency card. Learn more about getting your Competency Card.

Course Fees

The fee to complete our New South Wales RSA course is $110. This fee incorporates all learning materials, such as:

  • RSA course attendance
  • RSA interim certificate issuance
  • RSA Competency Card from Services NSW

These fee include all course materials and certificates. You will not need to pay anything else. 

Payment Options

  • Pay on the day - Cash / Eftpos (Sydney and Parramatta only, Chatswood has no Eftpos)
  • Over the phone credit card - (02) 9281 4111
  • Secure online payments
  • Invoicing options for businesses - info@hosptrain.nsw.edu.au

Course Outline

Our RSA course covers key alcohol legislation-related components, such as:

  • Responsible management of intoxicated persons
  • Alcohol-related harm
  • Service of alcohol in a responsible and safe manor
  • Key alcohol-related legislation in NSW

 

 

 

Enrol Now

Book your spot online using the "Book Now" button below...

Comments

Hi, Ive done my RSA course on

Hi,

Ive done my RSA course on the 25th September 2016.
But i havent got the certificate yet in 24 hours.
My ID is ITFE25395.
Need your help as soon as possible.

Thank you

Hi, I've done the RSA course

Hi, I've done the RSA course on Saturday morning and still haven't got anything in my email. I need the interim certificate ASAP, my student I'd is ITFE25271. Cold you please tell me how long it's gonna take? You said I'don't have by Monday at the latest!!!!

Hi, I've done the RSA course

Hi, I've done the RSA course on Saturday morning and still haven't got anything in my email. I need the interim certificate ASAP, my student I'd is ITFE25271. Cold you please tell me how long it's gonna take? You said I'don't have by Monday at the latest!!!!

Hi I was wondering if your

Hi I was wondering if your rsa is recognised across all of Australia or if it is just strictly nsw

Thankyou for your time

Hello I have made the booking

Hello I have made the booking for my rsa course , I ve booked for tomorrow and monday because I dont know if my online booking actually worked. I never got an e mail confirmation and It keeps asking for my credit card details, I never chose to pay by card. Please answer me back asap, I dont know if i have to show up tomorrow or not.

Hi I just made booking RSA

Hi
I just made booking RSA and RCG
but I only got the confirmation mail of RCG.

I just want to know my booking of RSA has been successful.

also the payment has been made as well.

I will lookforward the reply. thanks

Hello, I just made booking,

Hello,
I just made booking, but when I tried to make the payment there was an error. Now I'm trying to do it again but it wont accept my email. What can I do? and can I change the location?
Thank you in advance for the answer.

Hello. I would like to know

Hello. I would like to know if I can do RSA course tomorrow (30/07) in Chatswood?
Thanks

Hi Ana if you check the

Hi Ana if you check the website for all available dates at our 3 Training Centres this should provide the information you require

zzz

zzz

Hi I want RSA certificate for

Hi

I want RSA certificate for getting job. As you have mentioned that we should join the training which you set as on your date and time. How long this training will go as i am mum so can't get long term?
Thanks
Dyna

my friend with limited

my friend with limited English did the course Monday and wants to be able to get all the answers right however the "all the course notes " seemed to be the booklet of questions to be answered. To understand and be able to answer all the questions a copy of the speakers notes with written explanations/answers is needed Can you e mail asap some written information to enable a successful result to be achieved Sat 23rd

my friend with limited

my friend with limited English did the course Monday and wants to be able to get all the answers right however the "all the course notes " seemed to be the booklet of questions to be answered. To understand and be able to answer all the questions a copy of the speakers notes with written explanations/answers is needed Can you e mail asap some written information to enable a successful result to be achieved Sat 23rd

Sd

Sd

Hi it has been 5 days since i

Hi it has been 5 days since i did the course and i havent got an email or anything

I needa at least a certification paper to show m6 boss

Please im waiting thanks

Hi There....during the course

Hi There....during the course and in the booklet we give you several times the email address you will need to write to with your details so that we are then able to visit the OLGR website and download your certificate separately then email it to you. if you cannot find it or have thrown the book away call us at the office

Hi If I will booking NSW RSA

Hi
If I will booking NSW RSA on Sun 21/06 at 9:30-4:00. is it in time can I taking course?

Hi I misplaced my rsa card.

Hi
I misplaced my rsa card. How do I go about getting a new one ?

Hi, I've completed my RSA &

Hi, I've completed my RSA & RCG course a year back but I never recieved a letter in the mail to take a photo at the post office.. I have the certificate that I've completed it in my email. I was wondering if I'll have to re-do the whole two course again?

If you take your certificates

If you take your certificates to a Service NSW outlet they should still be able to produce your card you are just not legally allowed to work until you receive this card, I would ring the OLGR on 99950894 first just to check it is still valid for use to obtain the card

Hi guys was just wondering ,

Hi guys was just wondering , ive got to change my address on my card and also got to get a replacement card , if I change my address will they just send me another card with the address on it , so I wont have to get a new one or do I still have to fill out both forms to get a replacement?? Thanks in advice :)

Hi Brayden Cards are

Hi Brayden

Cards are organized through Services NSW so you would need to contact them

I want to get a completed

I want to get a completed paper from my e-mail please.

Hi I completed my RSA course

Hi I completed my RSA course in September and on the certificate I could use it until December, I didn't actually need the RSA certificate as a got a café job, so I didn't apply for the card. Just wondering if it is to late to apply for it now

When is the minimum age you

When is the minimum age you are able to do the RSA course? I am 16 and am looking for it as a qualification for later on.

Hi. I did the course last

Hi.
I did the course last Monday (and passed) but I haven't received anything yet. When can I expect to receive my certificate??

Hi. I already had RSA course

Hi. I already had RSA course in 28th of Janunary.
But I haven't get my temporary RSA certificate.
I passed the test at the end of the course.
I will wait for your prompt response via e-mail.
Thanks.

Hi, I completed and passed my

Hi, I completed and passed my RSA. I have received my certificate but am now moving to cairns. In 6 months time I will be moving back to Sydney, am I able to still get my photo card in 6 months time?? Thanks

You will need to contact NSW

You will need to contact NSW OLGR for this

Hi there, I would like to do

Hi there,

I would like to do the RSA course tomorrow. There is still place for me ?

Thank you for your answer.

Hi, I am wondering how

Hi,

I am wondering how difficult this course is? What percentage of students actually pass it?

For students who fail, what is the cost? I presume students who fail do not have to pay full price because there would be no $70 fee payable to the Govt for their ID card.

Can you please confirm the cost for a student who fails the course and let me know if there is a discount for subsequent retries until they pass?

Thanks.

Hi, i did the RSA on may 2015

Hi, i did the RSA on may 2015 and i supossed to take my competency card until august 2015. I didn't take it in that period and bow my certificate is expired. What can I do if I want to get my competency card?
Thanks!

I have completed my RSA and I

I have completed my RSA and I was wondering how do I get a statement attainment? It's requirement from my job

We do not issue a Statement

We do not issue a Statement of Attainment for this course because it is not offered as a nationally accredited course but only as approved by the NSW Office of Liquor Gaming and Racing so you only receive your NSW Interim Certificate.

Hello can I come to the

Hello can I come to the morning session tomorrow in george street!? it will not let me book

Hi, I've already pass my RSA

Hi, I've already pass my RSA exam and it been over 24 hours now and still I haven't receive my Interim Certificate please help me ASAP. Thank You

hello, not sure if this

hello, not sure if this question is stupid, but do you have to be 18 years or older in order to attain an rsa?

Hi sorry about the delay you

Hi sorry about the delay you only need to be 15 years of age or older to attend your RSA however obviously you can't work with alcohol until you are 18 years of age

Hello, Is there still space

Hello,

Is there still space in the 9:30 am RSA course session on the 1st of November today, I would like to book it however the link is not working please let me know,

thanks!

Hi, I'm writing regarding my

Hi,
I'm writing regarding my RSA certificate which I haven't received yet and It's been 4 days since I did the course. I called and they told me to send an e-mail to this e-mail address they gave me, but I must have written down the wrong one since the delivery fails. So, if someone could write it here that'd be great.

Thanks

What are the requirements for

What are the requirements for an international student to pursue the RSA course and be certified?

Hi, Can I pay for my RSA

Hi, Can I pay for my RSA course on the day?

Hey Sam! Absolutely. Our

Hey Sam!

Absolutely. Our training centres accept payments on the day of your course, so you can book now and pay nothing until the course starts.

Hope this helps!
- Will

I want to cancel my booking

I want to cancel my booking next Sunday.
Can I cancel the booking?
How should I do?

Hi Fueta I'm sorry to hear

Hi Fueta

I'm sorry to hear that! You're welcome to call our team on 02 9281 4111 or respond to your booking confirmation email.

Let me know if you need more help.
-Will

I booked RSA course. I booked

I booked RSA course. I booked next Sunday course. But I want to cancel the course.
Can I cancel the course?

Hi Fueta To cancel a course

Hi Fueta

To cancel a course you'll need to contact our training team on (02) 9281 4111.

Thank you!

- Will

Hello, basically myself and

Hello, basically myself and my boyfriend have been offered to travel Australia with a company which will involve serving alcohol. We both hold a NSW Competency card, I know that you can get a National RSA but have tried searching online and can not find out how we would go about doing this. Can we do it online? Will we need to take another class? Is there a fee and if so it is the same $110 that we paid for the NSW RSA?

If you could get back to me that would be very helpful!

Thank you!!
Danni

Hi Danni This is a pretty

Hi Danni

This is a pretty in-depth area and it's understandable that you're a little lost. Here's a broad picture on how RSA works on a cross-state basis.

In Queensland, Western Australia, South Australia, and Northern Territory individuals working in a licensed alcohol-serving venue are required to complete a course known as SITHFAB204 Provide Responsible Service of Alcohol. This course is a nationally accredited Unit of Competency, however it's not recognised by the NSW OLGR, nor the other states / territories not mentioned above.

Victoria, Tasmania and New South Wales each have their own individual RSA course, so you'll need to complete a different course for each of these states.

So in your specific situation, you would need to complete the national unit – SITHFAB204 Provide Responsible Service of Alcohol, along with the Victorian RSA and Tasmanian RSA.

We have a Victorian department that can help you out with the VIC RSA course - www.hosptrain.vic.edu.au

Hope this helps!

- Will

Hi. I just wonder what if I

Hi. I just wonder what if I failed the test? Could you support till I passed? or need to pay extra fee?

Add comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.

Trainer Profile

Barry is a highly experienced RSA and RCG trainer having been in the industry for many years. Barry works for us at both our Sydney Training Centre and our Parramatta Training Centre. Courses Barry Te...

Location Map

Javascript is required to view this map.