RSA - Responsible Service of Alcohol

Responsible Service of Alcohol
RSA Course Sydney
RSA Training Course
NSW RSA

Responsible Service of Alcohol (RSA) Course Outline

We offer daily night-time and day-time RSA Sydney courses for just $110 at our Sydney City, Parramatta and Chatswood Training centres. Price includes the NSW OLGR Interim certificate & competency card. Employers in New South Wales require a NSW RSA certificate as a pre-requisite for employment.

RSA Course Sydney

OLGR Competency Card

What is RSA?

In New South Wales, it's a requirement of the NSW Office of Liquor, Gaming and Racing (OLGR) that anyone working within a licensed alcohol-serving venue hold a OLGR approved RSA Comeptency Card

 

Course Summary

  • Duration: Six hours
  • Accreditation: NSW OLGR approved RSA course
  • Validity: NSW RSA certificates expire after five years
  • Course locations: Sydney City, Parramatta, Chatswood
  • Course fee: $110

Locations

  • Chatswood - Level 7, 1-5 Railway Street, Chatswood
  • Parramatta - Level 1, 11 Aird Street, Parramatta
  • Sydney - Level 6, 770 George Street, Sydney

NSW Office of Liquor Gaming and Racing Approved

Hospitality Training Australia is registered with the NSW Officer of Liquor Gaming and Racing for Responsible Service of Alcohol courses. 

What to Expect

Information on Competency Cards and the RSA Course outline

  1. On the day of your RSA course you'll be expected to provide proof of identification documents, such as a passport or drivers licence
  2. During the RSA course you'll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods
  3. Towards the end of your RSA course our trainer will ask you to sit a theory assessment task comprised of short written answers and multiple choice questions
  4. Within 48 hours of succesfully completing your RSA course you'll receive a temporary Interim Certificate via email. This will allow you to work in a NSW licensed venue for up to three months
  5. Within the the next three months, you'll need to visit a participating Service NSW to apply for a NSW OLGR Competency Card. There are no additional fees associated with obtaining your competency card. Learn more about getting your Competency Card.

Course Fees

The fee to complete our New South Wales RSA course is $110. This fee incorporates all learning materials, such as:

  • RSA course attendance
  • RSA interim certificate issuance

These fee include all course materials and certificates. You will not need to pay anything else. 

Payment Options

  • Pay on the day - Cash / Eftpos
  • Over the phone credit card - (02) 9281 4111
  • Secure online payments
  • Invoicing options for businesses - info@hosptrain.nsw.edu.au

Course Outline

Our RSA Sydney course covers key alcohol legislation-related components, such as:

  • Responsible management of intoxicated persons
  • Alcohol-related harm
  • Service of alcohol in a responsible and safe manor
  • Key alcohol-related legislation in NSW

 

 

 

Comments

Hi it has been 5 days since i

Hi it has been 5 days since i did the course and i havent got an email or anything

I needa at least a certification paper to show m6 boss

Please im waiting thanks

Hi There....during the course

Hi There....during the course and in the booklet we give you several times the email address you will need to write to with your details so that we are then able to visit the OLGR website and download your certificate separately then email it to you. if you cannot find it or have thrown the book away call us at the office

Hi If I will booking NSW RSA

Hi
If I will booking NSW RSA on Sun 21/06 at 9:30-4:00. is it in time can I taking course?

Hi I misplaced my rsa card.

Hi
I misplaced my rsa card. How do I go about getting a new one ?

Hi, I've completed my RSA &

Hi, I've completed my RSA & RCG course a year back but I never recieved a letter in the mail to take a photo at the post office.. I have the certificate that I've completed it in my email. I was wondering if I'll have to re-do the whole two course again?

If you take your certificates

If you take your certificates to a Service NSW outlet they should still be able to produce your card you are just not legally allowed to work until you receive this card, I would ring the OLGR on 99950894 first just to check it is still valid for use to obtain the card

Hi guys was just wondering ,

Hi guys was just wondering , ive got to change my address on my card and also got to get a replacement card , if I change my address will they just send me another card with the address on it , so I wont have to get a new one or do I still have to fill out both forms to get a replacement?? Thanks in advice :)

Hi Brayden Cards are

Hi Brayden

Cards are organized through Services NSW so you would need to contact them

Hi I completed my RSA course

Hi I completed my RSA course in September and on the certificate I could use it until December, I didn't actually need the RSA certificate as a got a café job, so I didn't apply for the card. Just wondering if it is to late to apply for it now

When is the minimum age you

When is the minimum age you are able to do the RSA course? I am 16 and am looking for it as a qualification for later on.

Hi. I did the course last

Hi.
I did the course last Monday (and passed) but I haven't received anything yet. When can I expect to receive my certificate??

Hi. I already had RSA course

Hi. I already had RSA course in 28th of Janunary.
But I haven't get my temporary RSA certificate.
I passed the test at the end of the course.
I will wait for your prompt response via e-mail.
Thanks.

Hi, I completed and passed my

Hi, I completed and passed my RSA. I have received my certificate but am now moving to cairns. In 6 months time I will be moving back to Sydney, am I able to still get my photo card in 6 months time?? Thanks

You will need to contact NSW

You will need to contact NSW OLGR for this

Hi there, I would like to do

Hi there,

I would like to do the RSA course tomorrow. There is still place for me ?

Thank you for your answer.

Hi, I am wondering how

Hi,

I am wondering how difficult this course is? What percentage of students actually pass it?

For students who fail, what is the cost? I presume students who fail do not have to pay full price because there would be no $70 fee payable to the Govt for their ID card.

Can you please confirm the cost for a student who fails the course and let me know if there is a discount for subsequent retries until they pass?

Thanks.

Hi, i did the RSA on may 2015

Hi, i did the RSA on may 2015 and i supossed to take my competency card until august 2015. I didn't take it in that period and bow my certificate is expired. What can I do if I want to get my competency card?
Thanks!

I have completed my RSA and I

I have completed my RSA and I was wondering how do I get a statement attainment? It's requirement from my job

We do not issue a Statement

We do not issue a Statement of Attainment for this course because it is not offered as a nationally accredited course but only as approved by the NSW Office of Liquor Gaming and Racing so you only receive your NSW Interim Certificate.

Hello can I come to the

Hello can I come to the morning session tomorrow in george street!? it will not let me book

Hi, I've already pass my RSA

Hi, I've already pass my RSA exam and it been over 24 hours now and still I haven't receive my Interim Certificate please help me ASAP. Thank You

hello, not sure if this

hello, not sure if this question is stupid, but do you have to be 18 years or older in order to attain an rsa?

Hi sorry about the delay you

Hi sorry about the delay you only need to be 15 years of age or older to attend your RSA however obviously you can't work with alcohol until you are 18 years of age

Hello, Is there still space

Hello,

Is there still space in the 9:30 am RSA course session on the 1st of November today, I would like to book it however the link is not working please let me know,

thanks!

Hi, I'm writing regarding my

Hi,
I'm writing regarding my RSA certificate which I haven't received yet and It's been 4 days since I did the course. I called and they told me to send an e-mail to this e-mail address they gave me, but I must have written down the wrong one since the delivery fails. So, if someone could write it here that'd be great.

Thanks

What are the requirements for

What are the requirements for an international student to pursue the RSA course and be certified?

Hi, Can I pay for my RSA

Hi, Can I pay for my RSA course on the day?

Hey Sam! Absolutely. Our

Hey Sam!

Absolutely. Our training centres accept payments on the day of your course, so you can book now and pay nothing until the course starts.

Hope this helps!
- Will

I want to cancel my booking

I want to cancel my booking next Sunday.
Can I cancel the booking?
How should I do?

Hi Fueta I'm sorry to hear

Hi Fueta

I'm sorry to hear that! You're welcome to call our team on 02 9281 4111 or respond to your booking confirmation email.

Let me know if you need more help.
-Will

I booked RSA course. I booked

I booked RSA course. I booked next Sunday course. But I want to cancel the course.
Can I cancel the course?

Hi Fueta To cancel a course

Hi Fueta

To cancel a course you'll need to contact our training team on (02) 9281 4111.

Thank you!

- Will

Hello, basically myself and

Hello, basically myself and my boyfriend have been offered to travel Australia with a company which will involve serving alcohol. We both hold a NSW Competency card, I know that you can get a National RSA but have tried searching online and can not find out how we would go about doing this. Can we do it online? Will we need to take another class? Is there a fee and if so it is the same $110 that we paid for the NSW RSA?

If you could get back to me that would be very helpful!

Thank you!!
Danni

Hi Danni This is a pretty

Hi Danni

This is a pretty in-depth area and it's understandable that you're a little lost. Here's a broad picture on how RSA works on a cross-state basis.

In Queensland, Western Australia, South Australia, and Northern Territory individuals working in a licensed alcohol-serving venue are required to complete a course known as SITHFAB204 Provide Responsible Service of Alcohol. This course is a nationally accredited Unit of Competency, however it's not recognised by the NSW OLGR, nor the other states / territories not mentioned above.

Victoria, Tasmania and New South Wales each have their own individual RSA course, so you'll need to complete a different course for each of these states.

So in your specific situation, you would need to complete the national unit – SITHFAB204 Provide Responsible Service of Alcohol, along with the Victorian RSA and Tasmanian RSA.

We have a Victorian department that can help you out with the VIC RSA course - www.hosptrain.vic.edu.au

Hope this helps!

- Will

Hi. I just wonder what if I

Hi. I just wonder what if I failed the test? Could you support till I passed? or need to pay extra fee?

Hi Satoshi Our trainers are

Hi Satoshi

Our trainers are dedicated to supporting our students through all elements of our RSA course. With that in mind, should you not meet the requirements for your course, you will be allowed an additional free sitting.

Hope this helps!
- Will

Hey, I did my RSA in NSW on

Hey, I did my RSA in NSW on 16/11/11 and I only have the Statement of Attainment, do I need to take the RSA again to get what I need?

Thanks.

Oh lame! Should have been

Oh lame! Should have been more organised 4 years ago.

Thanks for your help Will!

Not a problem!

Not a problem!

Hi there! Based on what

Hi there!

Based on what you've told us you will need to obtain a NSW OLGR Competency Card by completing another RSA course.

A Statement of Attainment is awarded for successful completion of a nationally accredited Unit of Competency. The NSW RSA course is in a world of its own and awards a state-recognised qualification known as an RSA Competency Card.

To obtain your competency card you will need to complete a new RSA course, in NSW, with an approved provider.

You can learn more about the lifetime of paper certificates and the difference between a Statement of Attainment vs a Competency Card by visiting this page - http://www.olgr.nsw.gov.au/courses_home.asp

Hope this helps!
Will

Hi, I just booked a class and

Hi, I just booked a class and then realised that I provided a slightly wrong address. How can I change it?
Thanks a lot.

Hi There, That's not a

Hi There,

That's not a problem. You're welcome to call our team on (02) 9281 4111 to discuss the change, or alternatively you can amend your address on the day of your course.

Hope this helps!
- Will

Hi good day,i just want to

Hi good day,i just want to ask if i can take and study the RSA course even im not yet permanent residence but i had 3months extension but before my visa expired we going to apply for a partner visa...and how long the course take!??? Thanks hope to hear from you!!!!

Hi there, That's not a

Hi there,

That's not a problem at all. NSW RSA courses are open to the general public – so your current residency status won't impact your choice to study this course.

As for the duration, this course takes around six hours to complete and courses are available every day at our Sydney Training Centre and frequently at both our Parramatta and Chatswood Training Centres.

Phone 02 9281 4111 to book today.

Hope this helps!

- Will

Hi I have secured a job at

Hi I have secured a job at Perisher Blue snow fields and need a NSW RSA.I live in Melbourne can you advise me how I can obtain this certificate .Regards Ross

Hi there, Unfortunately to

Hi there,

Unfortunately to obtain an RSA in NSW you must attend a classroom to obtain your certificate before registering for your NSW Competency Card

Hope this helps!

- Will

Hi, I did RSA course last

Hi,

I did RSA course last Friday MArch 13. I have not received my interim certificate

Hi, if I were to do an RSA

Hi, if I were to do an RSA course, would I be able to start working with alcohol 3 days later? or would it take a lot longer for the card to be sent out? if so, is there a temporary alternative like a certificate or something we can use until the card is recieved?

You will receive your RSA

You will receive your RSA Interim Certificate the next business day and this is valid to work for 90 days, before this you need to go to Australia Post for your photograph and they send out your Competency Card that is then valid for 5 years

Hi I will be traveling

Hi I will be traveling overseas and looking to work also. Will the RSA be valid in the UK and/or in Europe? And if not could you direct me to the correct information I need to have

Thanks

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Barry is a highly experienced RSA and RCG trainer having been in the industry for many years. Barry works for us at both our Sydney Training Centre and our Parramatta Training Centre. Courses Barry Te...

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