Responsible Conduct of Gambling (RCG)

RCG Course Sydney

Responsible Conduct of Gambling (RCG) Course Outline

Responsible Conduct of Gambling (RCG)

Cost is $95.00 at our RCG Sydney, Parramatta and Chatswood - North Sydney training centres. Hospitality Training Australia is approved by the Office of Liquor, Gaming & Racing to deliver the Responsible Conduct Gambling (RCG) in Sydney.Please bring along Photo ID

Participants of this course will receive a  NSW Interim Certificate from the Office of Liquor, Gaming and Racing (OLGR) Certificates, which must be taken to Service NSW to order the NSW Photo ID. It forms part of the nationally accredited unit of competence Responsible Gambling Service SITHGAM201.

This course deals with the skills and knowledge requirements for responsible conduct of gambling under State/Territory legislation. All staff working in gaming areas of hotels and registered  clubs  are required to complete this course.

You can complete your Responsible Conduct of Gambling RCG, regualrly at our Sydney, Parramatta, and Chatswood, North Sydney Training Centre.

The RCG course is approved with New South Wales Office of Liquor, Gaming and Racing (OLGR) approved. Please arrive 15 minutes prior to scheduled starting time as students arriving late will not be permitted into class.

Course Outline:

  • The impact of problem gambling on individuals, families and the community
  • Key government agencies
  • NSW Gaming Machines Act 2001 and Gaming Machines Regulation 2002
  • How these laws affect employees of licensed premises
  • Harm Minimisation provisions of the gambling laws
  • Legislative provisions for responsible gambling provision
  • Minors & proof of age
  • Offences and penalties
  • Statutory & other signage
  • Self-exclusion schemes
  • Strategies for preventing underage gambling
  • Importance of advising patrons of assistance available to problem gamblers
  • Implementation of House Policies and industry codes of practice
  • Understanding duty of care
  • Alcohol and gambling
  • Appreciating the benefits of conducting gaming in a responsible manner
  • About the industry, legislation and employer expectations



  • There are no pre-requisites for this course.


Training Course Outcomes

  • After successful completion participants will receive a NSW RCG Interim Certificate from the Office of Liquor, Gaming and Racing (OLGR) , which must be taken to Service NSW to Order the NSW Photo ID.



What to Bring

  • Photo ID (i.e. Passport, Drivers licence, Photo ID card, Student card)
  • Pen



  • 6 hours and 30 minutes for full training course including breaks.


Book now

To book the RCG Sydney course you can:



Sydney Training Centre

Level 6, 770 George Street, SYDNEY NSW 2000 corner Barlow Streets.

T: 02   9281 4111    | F: 02 9281 4110

E: | W:


Parramatta Training Centre

Level 1, 11 Aird Street, Parramatta NSW 2150

T: 02   9281 4111    | F: 02 9281 4110

E: | W:


Chatswood Training Centre

Level 7, 1-5 Railway Street, Chatswood NSW 2067 (South Tower)

T: 02 9281 4111 | F: 02 9281 4110

E: | W:



Methods of Payment

Accepted methods of payment include Visa, Mastercard, American Express, Bankcard, Cheque, Cash and EFT-POS at our Sydney Training Centre and cash only at Parramatta and Chatswood Training centres.


RCG Sydney

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Barry is a highly experienced RSA and RCG trainer having been in the industry for many years. Barry works for us at both our Sydney Training Centre and our Parramatta Training Centre. Courses Barry Te...

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